Returns & Exchanges

At Sculpey, we want you to be completely satisfied with your fashion pieces, which is why we offer a 30-day return window for all unworn items in their original packaging. We strive to make the return process as seamless as your shopping experience.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original boxes with all tags attached and include the printed return authorization slip inside.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing